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Effective Date: 27/02/2025
 

1. Introduction

Thunderbolt Run ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
 

2. Information We Collect

We may collect personal information from you when you interact with our website or participate in our events. This information may include:

• Personal Details: Name, mailing or street address, email address, phone number, and date of birth.

• Vehicle Information: Details about your vehicle when you register for our events.

• Payment Information: Credit card or bank account details for processing event fees.

• Photographs and Videos: Images or recordings taken during our events.

• Website Usage Information: Data on how you use our website, collected through cookies and similar technologies.
   

3. How We Collect Information

We collect personal information directly from you when you:

• Register for our events.

• Subscribe to our newsletter.

• Contact us via phone, email, or our website.

• Participate in surveys or provide feedback.

We may also collect information from third parties or publicly available sources to enhance our services.
 

4. Use of Personal Information

We use your personal information to:

• Process event registrations and payments.

• Communicate important event details and updates.

• Provide customer support.

• Improve our services and website functionality.

• Market our events and services, including sending promotional materials (with your consent).

• Comply with legal obligations.
   

5. Disclosure of Personal Information

We may disclose your personal information to:

• Third-party service providers assisting with event operations, payment processing, marketing, and IT support.

• Our partner charities, when relevant to event participation.

• Legal or regulatory authorities as required by law.

We do not sell your personal information to third parties.
 

6. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial security measures.
 

7. Access and Correction

You have the right to access and correct the personal information we hold about you. To do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
 

8. Cookies and Website Analytics

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Thunderbolt Run Team
Tel: +61 489 267 911
Email: info@thunderboltrun.com.au